Garden Ranch Privacy Policy

Last Updated: October 8, 2024

  1. Your Information We Collect

Depending on your relationship with us, we may collect the following categories of Personal Information from you:

  • Personal details: Name, email address, telephone number, company name, job title, and other professional and employment information;
  • Account information: Account login credentials such as username and password;
  • Financial information: Billing and payment information (e.g., credit card or ACH account information);
  • Device and other automatic information: IP address, browsing history, search history, and information regarding your interactions with a website, application, or advertisement. For more information, see “Information We Collect Automatically About You” below;
  • Views and opinions: Feedback, survey responses, and other information included within your interactions with us or otherwise provided via the Website; and
  • Employee and Job Applicant Information: If you are an employee or have applied for a job or other position with us, we may also collect employment information such as your name, resume/CV, educational background, language and other skills, work experiences, and job references. The collection, use, and disclosure of your Personal Information is governed by our Employee and Job Applicant Privacy Notices.
  • Communications: We may record our communications including chat messages, phone, or video calls, such as when you utilize our chat-bot or provide us with feedback.
  1. How We Collect Your Information

Information We Collect Directly From You

We may collect Personal Information that you provide to us when you use our Website or interact with us. For example, we may collect information when you browse through the Website, register or create an account, make an information request, or when you otherwise interact with us and provide your information via our Website.

Information We Automatically Collect About You

As with many websites, when you interact with our Website, we may use automatic data collection technologies to collect and log certain information about your equipment, browsing actions, and patterns, including details of your visits to our Website (e.g., traffic data, logs, other communication data, and resources that you access and use on our Website), information about your computer, mobile device, and internet connection (including your IP address, operating system, and browser type), and location data, which we collect to ensure you reside in a jurisdiction in which you are eligible for using our Website, to comply with relevant laws, and for fraud prevention purposes.

Cookies

The technologies we use for automatic data collection include cookies (i.e., browser cookies), flash cookies, and web beacons. We may store cookies (e.g., locally stored objects) on your device when you use our Website. These technologies help us speed up your future activities and improve your experience by remembering the information that you have already provided to us. Third parties operating on our behalf may also use these technologies to provide us with anonymous data and information regarding the use of our Website. You may block or delete these technologies from your device. However, by disabling such technologies, you may not have access to the entire set of features of our Website. For more information about cookies, including links to web browser instructions for disabling and managing such technologies, visit https://optout.networkadvertising.org/.

We use Google Analytics to collect information on your use of our Website. Google Analytics collects information such as how often users visit our Website, what pages they visit, and other websites visited prior to or after coming to this Website. The data collected through these tools is not tied to other Personal Information that we collect about you. To know more about data collected by Google Analytics, visit https://www.google.com/policies/privacy/.

You may prevent the use of Google Analytics by disabling cookies as described above. You may also prevent Google Analytics from recording the data generated by the cookie and pertaining to your use of our Website (including your IP address), or processing this data, by downloading and installing the following browser plug-in available through Google at the following link: https://tools.google.com/dlpage/gaoptout.

Information We Collect From Other Sources.

We may collect Personal Information about you from provided references, family members, and health care providers as necessary. For example, this may include your current job position, business address, company name, and position title provided by your employer if applying for a job with Garden Ranch. This may include gathering information about you or your loved one for potential placement or in-home care needs.  We also may obtain information you have made publicly available, including from websites and online services you use, consumer research platforms, and/or business contact databases.

  1. How We Use Your Information

We may collect Personal Information for the following purposes:

  • Provide our Website and its contents to you;
  • Provide or improve the services requested by you, including in the context of your business relationship with us, and perform our contractual obligations;
  • Fulfill or meet the reason you provided the information (e.g., to respond to your email or request for information);
  • Communicate with you about our Website or to provide you with information or marketing materials, including promotional offers, that may be of interest to you;
  • Send you transactional or relationship messages, such as receipts, account notifications, customer service responses, and other administrative messages;
  • Monitor and analyze trends, usage, and activities in connection with the Website;
  • Comply with the law, protect or defend our interests or the interests of our customers or users of our Website if permitted by law or required to do so by law, court order, or government regulations or where we believe such action is necessary;
  • Help maintain the safety, security, and integrity of our Website, products and services, databases, other technology assets, and business;
  • System administration and to monitor the use of our Website;
  • Any other purpose disclosed by us when you provide the information or with your consent; and
  • Disclose to third parties for the performance of services provided to us, including third-party providers of services related to the operation and management of our Website, or in connection with the administration and support of the activities noted above.
  1. With Whom Do We Disclose Your Information

We may disclose information about you as follows and as otherwise described in this Notice or at the time of collection:

  • With companies and vendors that perform services for us, including email service providers, payment processors, fraud prevention vendors, analytics providers, advertising partners, and other service providers;
  • To accountants, auditors, lawyers, and other outside professional advisors to the Company, subject to appropriate contractual obligations of confidentiality;
  • Where required by law, court order, or subpoena if we believe disclosure is in accordance with, or required by, applicable law or legal process or where necessary to prevent, detect, or prosecute criminal offenses or to protect the rights, property, and safety of the Company or others;
  • In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
  • Between and among the Company and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and
  • With your consent or at your direction.

We may also process and disclose information to third parties if the information has been de-identified or aggregated in a way so it cannot be used to identify you.

  1. How we handle SMS/Texting:
  • Garden Ranch will not share or sell any information collected as part of SMS consent with any third parties or affiliates.
  • Additionally, no mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  1. How We Protect Your Information

We use reasonable security measures to protect your Personal Information. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet.